Resilience engineering is really a paradigm for safety management that concentrates on dealing with complexity to be successful, even thinking about several conflicting goals. Modern sociotechnical systems need to be resilient to conform using the variability every day activities, the tight-coupled and underspecified nature of labor, and also the nonlinear interactions among agents. At business level, resilience can be defined as a mix of four cornerstones: monitoring, responding, learning, and anticipating.
Beginning from all of these four groups, this short article is aimed at defining a semiquantitative analytic framework to determine business resilience in complex sociotechnical systems, mixing the resilience analysis grid and also the analytic hierarchy process.
This short article presents a strategy for defining resilience abilities of the organization, developing a structured domain-dependent framework to define a resilience profile at different amounts of abstraction, and identifying pros and cons from the system and potential actions to improve system’s adaptive capacity. An illustrative example within an anesthesia department clarifies the final results from the approach.
The end result from the resilience analysis grid, i.e., a considered group of probing questions, may be used in various domains, like a support tool inside a wider Safety-II oriented managing action to create safety management in to the core business from the organization.
Complex system Resilience Resilience engineering Safety management Sociotechnical system.